Ways to overcome barriers to the communication process

As pointed out the communication process can encounter problems that will reduce its effectiveness
These problems are also known as communication barriers
To read notes on the communication process please click here
These communication barriers can be overcome in various ways depending on their nature:

Planning the process in advance
State all assumptions being made if necessary or not making any assumptions at all
Avoid the use of jargon unless when communicating with fellow colleagues who are familiar with the terms
When the receiver and sender have different first languages try to find a common language e.g. English or find a translator
Avoid verbosity, cliche’s and outdated words
Compose and revise your message to make sure your intentions are clearly expressed
Try to understand the other person’s point of view, circumstance etc (be empathetic) even if you do not agree with them or share their circumstances
Appropriate use of terminology

Select the most appropriate channel for your audience e.g. radio for rural people
Speak clearly
Write legibly or type the message using a clear font
Avoid passive aggressive behavior, irony and sarcasm when communicating which might lead to contradictions between spoken message and non-verbal cues
Find a quite environment to avoid noise
Use reliable technology to avoid distortion e.g. send an email instead of sending a messenger in person

Avoid distractions and focus
Use feedback to elicit verification of the sender’s intended meaning of ambiguous words
Express your lack of interest in the subject
Avoid emotional stress before the communication process
Take courses that deal with stereotypical views and bias
Tell the sender when you have been overwhelmed with information

To access more topics go to the O Level Business Notes

Ways to overcome barriers to the communication process- Updated 2024