Verbal Communication

Verbal Communication

Verbal Communication. Image credit infochristo.com

ZIMSEC O Level Business Studies Notes: Verbal Communication

  • Is the sharing of ideas, thoughts and feelings using speech and sounds
  • In verbal communication words are used to exchange information

Advantages

  • There is immediate feedback
  • There is direct impact
  • Allows for the use of plain and easily understood language
  • Allows the sender to check for assimilation (i.e. the message has been understood and is being carried out)
  • Allows the sender to gain the commitment of the audience
  • Can be used to explain and clarify other forms of communication e.g. visual
  • Allows for intimacy between the sender and the receiver
  • It is convenient for example most people can speak and listen without the need of special equipment

Disadvantages

  • Depends on the skills of the presenter (sender)
  • Uses only one of the audience’s senses
  • Sometimes it is not possible to gauge the recipient’s understanding
  • Time consuming and usually works only with small groups
  • There can be conflicts between spoken and non-verbal communication

To access more topics go to the O Level Business Notes page

By |2017-01-17T11:10:30+00:00January 13th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|Comments Off on Verbal Communication

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He holds an Honours in Accountancy degree from the University of Zimbabwe. He is passionate about technology and its practical application in today's world.
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