Self-selection and Self-service

Self-selection

• is a method of selling goods used in department stores and variety chain stores
• cash points are dotted throughout the store
• a customer pays for an item at one cash point and then moves to another part of the shop and select a second item and pay for it at a different point.

Self service

It is a method of selling goods which allows the customer to:

• examine or inspect the goods before buying
• choose, pick, and select the wanted goods
• get goods at low prices
• shop at leisure
• calculate total purchase price before paying
• use baskets and trolleys when shopping
• remember goods not on their shopping lists

Goods sold using self-service should be:

• individually priced
• well displayed according to use
• well labelled
• sold on cash basis
• paid at check out points
• branded and pre-packaged

To access more topics go to the Commerce Notes page.