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Business Studies O Level Notes

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Business Studies O Level Notes 2017-03-14T10:30:22+00:00
Image credit jetmag.com

Image credit jetmag.com

ZIMSEC O Level Business Studies Notes

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A quick Introduction to the subject
(a) Sources of finance for Private and Public sector organisations.

2)Factors to consider when offering capital
4) Cash flow and its importance in business

(b) Accounting in business
1) The role and importance of the accounting function

2) Financial statements
a) The profit and loss account
b) The balance sheet
2) Ratio analysis
a) Profitability ratios
b) Liquidity ratios
c) Gearing ratios

(c) Budgets and Budgetary control
1) The uses of budgets

(d) Break even analysis

1) The limitations/weaknesses of break even analysis
a) Break even analysis using calculations example
b) Break even analysis the graphical method example
  1. Motivation at the workplace
    1. Motivational Theories:
      1. Abraham Maslow’s Hierarchy of Needs:
        1. Ways in which Maslow’s theory can be used to motivate workers
      2. Frederick Herzberg’s Two factor theory
        1. Uses of Herzberg’s Theory
      3. McGregor’s Theory of X and Y
      4. F W Taylor’s Theory of Scientific Management
    2. How to motivate workers:
      1. Financial Reward Systems:
        1. Hourly rate/Time rate
        2. Piece Rate
        3. Performance Related Pay
        4. Profit Sharing
        5. Commissions
        6. Fringe Benefits
        7. Productivity Agreements
        8. Share Options
        9. Salary
      2. Non Financial Methods of Motivation:
        1. Job Rotation
        2. Job enlargement
        3. Job Enrichment
  2. Management functions and organisational structure
    1. Introduction to organisational structures
    2. Organisational structure terms:
      1. Organisational Charts
      2. Power,Authority, Responsibility and span of control
      3. Chain of Command,Line vs Staff Authority
      4. Centralisation and decentralization
      5. Delegation
      6. Tall and Flat organisational structures
      7. Job description
    3. Types of Organisational Structures:
      1. Functional organisation structure
      2. Product based Organisational structure
      3. Market based organisational structure
      4. Geographical organisation structure
      5. Matrix based organisational structure
    4. Informal and Formal groups
    5. Importance of informal groups
    6. Leadership:
      1. Autocratic Leadership style
      2. Democratic Leadership style
      3. Laissez-faire leadership style
  3. Communication in business
    1. The communication process
      1. Verbal Communication
      2. Written Communication
      3. Visual Communication
      4. Upward, Downward, Horizontal Communication
      5. The Grape vine: Formal vs Informal communication
    2. Ways of communicating in business:
      1. Open meeting
      2. Face to face communication
      3. Emails
      4. Notice Boards
      5. Reports
      6. Circulars
      7. Phones
      8. Teleconferencing/ Video Conferencing
    3. The need/importance for effective communication
    4. Barriers to effective communication
  4. Formal and informal representation and participation
    1. Trade Unions
    2. Conflict and ways of resolving conflict
  5. Functions of the personnel department
    1. Introduction to Human Resources Management
    2. The recruitment process
    3. Dismissal, retrenchment and redundancy of employees
    4. Training:
      1. On the job training methods
      2. Off the job training methods
    5. The Management function
(a) The Market and Marketing

(b) Market Research

(c) The Marketing Mix

(d) Methods of production

(e) Location

(f) Quality Control

(g) Research and Development in Production

(a) The reasons for regulation of business activity.

(b) Aiding and influencing the businesses.

(c) Aiding and protecting the employee.

(d) Persuading the protecting the customer.

Karen Borrington Business Studies

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