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May 2017

Human Resources Planning

By | 2017-05-24T10:56:04+00:00 May 24th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management: Human Resources Planning

  • Human resources planning-involves strategies relating to the acquiring/hiring, retention, utilization, improvement and retrenchment of employees within the organisation.
  • The process involves planning and anticipating the organisation’s human resources needs
  • For example on a farm there might be need for temporary/seasonal workers during harvest and […]
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Human Resources Management: Introduction

By | 2017-05-24T10:49:23+00:00 May 24th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management: Introduction

  • The process of hiring and developing employees so that they become more valuable to the organization
  • It involves the following activities:
    1. Job Analysis
    2. Anticipating and planning the organisation’s personnel needs
    3. Job Advertising
    4. Recruiting the right people to do the job
    5. Selecting the appropriate candidates from the […]

Employer’s responses to industrial action

By | 2017-05-24T10:15:39+00:00 May 24th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions: Employer’s responses to industrial actions

  • When negotiations between employers and employees fail, employees may engage in industrial action
  • Employers may counter these actions using various methods including:
    1. Dismissal of offending employees
    2. Manipulation and cooptation- i.e. buy off the leaders of the industrial action
    3. Lockout the strikers
    4. Strike breaking […]

Types of Industrial Action

By | 2017-05-24T09:48:07+00:00 May 24th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions: Types of Industrial Action

  • If and when there is a failure in negotiations and conflict resolution employees may resort to industrial action
  • Industrial action refers to steps that employees can take to force management to accept their demands
  • There are various types of industrial action:
  • Withdrawal of cooperation
  • […]

Conflict and ways of resolving conflict

By | 2017-05-24T09:14:56+00:00 May 24th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions and Businesses: Conflict and ways of resolving conflict

  • Conflict can be defined as a disagreement or incompatibility that arises from two or more parties having different expectations or objectives
  • Friction or opposition resulting from actual or perceived differences or incompatibilities.
  • In organisations conflict usually arises because the various

Trade Unions in Zimbabwe and their types

By | 2017-05-24T09:16:18+00:00 May 24th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions in Zimbabwe and their types

There are a number of trade unions that operate in Zimbabwe. Below is a list of some of them and their categories. As clearly demonstrated a trade union can belong to more than one category.

NB Due to persistent economic crisis that have greatly […]

Types of Trade Unions

By | 2017-05-24T09:16:39+00:00 May 19th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Types of Trade Unions

  • Trade Unions can be categorized into different groups
  • Below is a list of various trade unions and their descriptions:

Craft Unions

  • Union representing workers who share the same skill-set or who perform identical tasks,
  • these workers might be working in different industries; for example, electricians and plumbers.
  • […]

Trade Unions and Businesses: Introduction

By | 2017-05-24T09:15:07+00:00 May 19th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions and Businesses: Introduction

  • these are organisations of employees who have come together for a common purpose
  • trade unions are formed by employees with a shared interest
  • The main function of trade unions is collective bargaining on behalf of employees
  • Collective bargaining refers to the process of negotiation between employers(management)
  • and […]

Problems of communication failure/ineffective communication

By | 2017-05-16T11:47:05+00:00 May 16th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Communication in Business: Problems of communication failure/ineffective communication

  • The importance of communication to a business cannot be overestimated
  • Communication problems and failure will lead to:
  • Inefficiency
  • Failure to formulate and communication plans and objectives
  • Failure to achieve the organisation’s goals
  • Demotivation, low morale and other problems with employees for example […]

Ways to overcome barriers to the communication process

By | 2017-05-16T11:27:12+00:00 May 16th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources:Ways to overcome barriers to the communication process

  • As pointed out the communication process can encounter problems that will reduce its effectiveness
  • These problems are also known as communication barriers
  • To read notes on the communication process please click here
  • These communication barriers can be overcome in various ways […]