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About Garikai Dzoma

He holds an Honours in Accountancy degree from the University of Zimbabwe. He is passionate about technology and its practical application in today's world.

May 2017

Human Resources Planning

By | 2017-05-24T10:56:04+00:00 May 24th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management: Human Resources Planning

  • Human resources planning-involves strategies relating to the acquiring/hiring, retention, utilization, improvement and retrenchment of employees within the organisation.
  • The process involves planning and anticipating the organisation’s human resources needs
  • For example on a farm there might be need for temporary/seasonal workers during harvest and […]
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Human Resources Management: Introduction

By | 2017-05-24T10:49:23+00:00 May 24th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Human Resources Management: Introduction

  • The process of hiring and developing employees so that they become more valuable to the organization
  • It involves the following activities:
    1. Job Analysis
    2. Anticipating and planning the organisation’s personnel needs
    3. Job Advertising
    4. Recruiting the right people to do the job
    5. Selecting the appropriate candidates from the […]

Employer’s responses to industrial action

By | 2017-05-24T10:15:39+00:00 May 24th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions: Employer’s responses to industrial actions

  • When negotiations between employers and employees fail, employees may engage in industrial action
  • Employers may counter these actions using various methods including:
    1. Dismissal of offending employees
    2. Manipulation and cooptation- i.e. buy off the leaders of the industrial action
    3. Lockout the strikers
    4. Strike breaking […]

Types of Industrial Action

By | 2017-05-24T09:48:07+00:00 May 24th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions: Types of Industrial Action

  • If and when there is a failure in negotiations and conflict resolution employees may resort to industrial action
  • Industrial action refers to steps that employees can take to force management to accept their demands
  • There are various types of industrial action:
  • Withdrawal of cooperation
  • […]

Conflict and ways of resolving conflict

By | 2017-05-24T09:14:56+00:00 May 24th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions and Businesses: Conflict and ways of resolving conflict

  • Conflict can be defined as a disagreement or incompatibility that arises from two or more parties having different expectations or objectives
  • Friction or opposition resulting from actual or perceived differences or incompatibilities.
  • In organisations conflict usually arises because the various

Trade Unions in Zimbabwe and their types

By | 2017-05-24T09:16:18+00:00 May 24th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions in Zimbabwe and their types

There are a number of trade unions that operate in Zimbabwe. Below is a list of some of them and their categories. As clearly demonstrated a trade union can belong to more than one category.

NB Due to persistent economic crisis that have greatly […]

Types of Trade Unions

By | 2017-05-24T09:16:39+00:00 May 19th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Types of Trade Unions

  • Trade Unions can be categorized into different groups
  • Below is a list of various trade unions and their descriptions:

Craft Unions

  • Union representing workers who share the same skill-set or who perform identical tasks,
  • these workers might be working in different industries; for example, electricians and plumbers.
  • […]

Trade Unions and Businesses: Introduction

By | 2017-05-24T09:15:07+00:00 May 19th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Trade Unions and Businesses: Introduction

  • these are organisations of employees who have come together for a common purpose
  • trade unions are formed by employees with a shared interest
  • The main function of trade unions is collective bargaining on behalf of employees
  • Collective bargaining refers to the process of negotiation between employers(management)
  • and […]

Problems of communication failure/ineffective communication

By | 2017-05-16T11:47:05+00:00 May 16th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources: Communication in Business: Problems of communication failure/ineffective communication

  • The importance of communication to a business cannot be overestimated
  • Communication problems and failure will lead to:
  • Inefficiency
  • Failure to formulate and communication plans and objectives
  • Failure to achieve the organisation’s goals
  • Demotivation, low morale and other problems with employees for example […]

Ways to overcome barriers to the communication process

By | 2017-05-16T11:27:12+00:00 May 16th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Managing Human Resources:Ways to overcome barriers to the communication process

  • As pointed out the communication process can encounter problems that will reduce its effectiveness
  • These problems are also known as communication barriers
  • To read notes on the communication process please click here
  • These communication barriers can be overcome in various ways […]