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January 2017

Ways of communicating in business

By | January 18th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Phones are a popular means of communication within businesses. Image credit accessableliving.com

ZIMSEC O Level Business Studies Notes: Leadership:Ways of communicating in business

  • There are multiple ways of communication within businesses
  • Sometimes the word methods of communication is used to refer to ways of communication
  • Each way has it’s own advantages […]

The Grape Vine: Informal vs Formal Communication

By | January 18th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

The grape vine gives it’s name to the informal communication process. Image credit cliparts.co

ZIMSEC O Level Business Studies Notes:The Grape Vine: Informal vs Formal Communication

  • Communication can also be classified as either informal or formal
  • Formal communication is official, arranged and approved of by the relevant authorities in the organisation
  • […]

Upward, Downward, Horizontal Communication

By | January 18th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Horizontal communication is between peers. Image credit life.wevorce.com

ZIMSEC O Level Business Studies Notes: Leadership: Upward, Downward, Horizontal Communication

  • When it comes to direction communication can be classified as horizontal, downward or upward
  • Downward communication follows the chain of command from the topmost levels to the subordinates
  • This can be used […]

The communication process

By | January 18th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

ZIMSEC O Level Business Studies Notes: Leadership: The communication process

  • Communication is the exchange of information, ideas, opinions and feelings
  • The process of communication and it’s stages can be shown on a diagram known as the communication model

The Communication Model

  • The communication process involves encoding of information by the […]

Visual Communication

By | January 18th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Visual Communication Image credit dmcmedicalgroup.com

ZIMSEC O Level Business Studies Notes: Visual Communication

  • is the expression of information and ideas using visual aids or aids
  • it includes body language and gestures
  • it may also include the use of  photographs, charts, graphs, and diagrams to enforce or demonstrate ideas or data.
  • The use […]

Our plans and hopes for 2016

By | January 18th, 2017|Uncategorized|

Almost two years ago we embarked on a journey to create an online resource center for those who are studying toward ZIMSEC examinations.We felt then, as we still do now to some extent, that the current sources available then were either lacking or not made with the Zimbabwean student in mind.

We live in an exciting world of apps, broadband and […]

Written Communication

By | January 13th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Written Communication. Image credit theodysseyonline.com

ZIMSEC O Level Business Studies Notes: Written Communication

  • Involves any type of message that involves the use of the written word
  • It includes things like emails, reports, letters, instant messages (Whatsapp and Facebook)

Advantages

  • Same message can be delivered to different receives with speed e.g. an […]

Verbal Communication

By | January 13th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Verbal Communication. Image credit infochristo.com

ZIMSEC O Level Business Studies Notes: Verbal Communication

  • Is the sharing of ideas, thoughts and feelings using speech and sounds
  • In verbal communication words are used to exchange information

Advantages

  • There is immediate feedback
  • There is direct impact
  • Allows for the use of plain and easily […]

Leadership: Introduction

By | January 9th, 2017|Notes, O Level Business Studies Notes, Ordinary Level Notes|

Barack Obama

ZIMSEC O Level Business Studies Notes: Leadership: Introduction

  • Leadership is the art or process of influencing others so that they perform tasks that have been assigned to them in an efficient and effective manner
  • The others may be followers, employees or subordinates
  • The followers/subordinates/employees have to perform these […]